Insights
Creating Community Through Campus Dining
Virginia Tech's 2023 renovation of Dietrick Hall's first-floor retail dining delivered an unexpected result: all-you-care-to-eat participation increased too. Brandon Hendricks explores what the data revealed about what students actually want from campus dining, and why efficiency and community aren't competing values.
Thought Leaders in Foodservice: Insights from Brandon Hendricks
After a multimillion-dollar renovation of Dietrick Hall, Virginia Tech expected higher retail volumes. What they didn't anticipate was a simultaneous rise in residential dining participation. Brandon Hendricks shares what that data revealed about the role community plays in campus dining.
Finding Capacity for Innovation Without Adding Headcount
Boston University Auxiliary Services oversees eight distinct business units: nearly 13,000 housing beds, comprehensive dining operations, arena concessions, events and conferences, bookstore, and transportation services across a sprawling mile-and-half campus. They've built sophisticated Power BI dashboards capturing performance data across every operation. Now they're ready for the next step: AI integration that could surface insights the team hasn't thought to look for.
Building Trust Through Transparency: How the University of New Mexico Aligns Dining Success with Institutional Goals
After 13 years of leading dining and hospitality at the University of New Mexico, Amanda Gerard has built her program on a simple but powerful principle: genuine transparency creates sustainable partnerships. In conversation with Ann Roebuck from Envision Strategies, Amanda explores three critical areas that dominate Auxiliary Services discussions: affordability, innovation, and retention and recruitment.
Envision Strategies Announces Team Member Promotions
Envision Strategies, a leading foodservice management advisory firm, announces significant leadership promotions that reflect the firm’s continued growth and commitment to delivering exceptional strategic guidance across education, corporate, healthcare, and hospitality markets.
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