In an era where campus dining programs face unprecedented challenges, from labor shortages to changing student expectations, the University of Wisconsin-Madison stands out for its innovative, data-driven approach to transformation. Sharing insights with Envision Strategies' Executive Principal Sojo Alex, Peter Testory, Director of Dining and Culinary Services, unpacks how one of the nation's largest university dining operations is transforming for tomorrow.
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Data-Driven Performance in Campus Dining: Boston University's Strategic Evolution
In the heart of Boston's urban campus, where nearly two miles of Commonwealth Avenue pulse with the energy of 35,000 students, Boston University's dining program faces a unique set of challenges and opportunities. Paul Riel, Associate Vice President of Auxiliary Services, has spent six years orchestrating a dining operation that serves not just meals, but experiences - from five residential dining halls to 20 retail locations, all woven into the fabric of a dynamic urban institution. In a wide-ranging discussion with Envision Strategies' President Rob White, Riel shares how data analytics, strategic planning, and a deep understanding of the modern student experience are reshaping campus dining at one of the nation's largest private universities.
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Dining Transitions: From Six Weeks to Six Months - Strategic Insights from NACAS C3X 2024
As a consultant in higher education dining for over two decades, I've witnessed countless dining program transitions. Each brings its own unique challenges and opportunities. At NACAS C2X 2024 I had the privilege of moderating a panel featuring four remarkable leaders who recently navigated dining service transitions at their institutions. Their stories ranged from an ambitious six-week implementation during winter break to carefully orchestrated multi-month transitions.
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