Envision Strategies partnered with Saint Louis University to conduct a comprehensive assessment of their outsourced campus dining program. University administrators expressed concerns about the existing program and contract, prompting the need for an independent review. The primary objectives of the engagement included evaluating residential and retail dining services, assessing financial performance against industry benchmarks, and reviewing contract terms to ensure alignment with University priorities. Additionally, the assessment involved a cost/benefit analysis to explore the potential for early contract termination and competitive rebidding. 

The assessment began with remote research, interviews, and evaluations during the Fall 2023 semester, followed by an on-campus research visit in Spring 2024 to engage the broader campus community. The final assessment provided strategic recommendations for service improvements and potential contract adjustments for both the University and the Supplier.