In our latest episode of Thought Leaders in Foodservice, Matt Moss, Assistant Vice Provost of Dining and Auxiliary Services at Johns Hopkins University, shares with Rob White an exciting journey of transforming campus dining from a 50-year contracted service to a self-operated program. After three years, Moss has led a remarkable transition that goes beyond just serving food, focusing on creating meaningful student experiences and integrating local Baltimore businesses into the campus dining ecosystem.
The interview reveals innovative strategies like expanding dining hours, creating flexible meal plans, and partnering with local restaurants to bring authentic Baltimore flavors to campus. By prioritizing transparency, accessibility, and community engagement, Moss and his team are reimagining dining as a critical component of student success, with upcoming projects like a new student center and multiple campus dining renovations that promise to revolutionize how students interact with food and each other.