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Building Trust Through Transparency: How the University of New Mexico Aligns Dining Success with Institutional Goals

Building Trust Through Transparency: How the University of New Mexico Aligns Dining Success with Institutional Goals

After 13 years of leading dining and hospitality at the University of New Mexico, Amanda Gerard has built her program on a simple but powerful principle: genuine transparency creates sustainable partnerships. In conversation with Ann Roebuck from Envision Strategies, Amanda explores three critical areas that dominate Auxiliary Services discussions: affordability, innovation, and retention and recruitment.
Envision Strategies Announces Team Member Promotions

Envision Strategies Announces Team Member Promotions

Envision Strategies, a leading foodservice management advisory firm, announces significant leadership promotions that reflect the firm’s continued growth and commitment to delivering exceptional strategic guidance across education, corporate, healthcare, and hospitality markets.
Thought Leaders in Foodservice: Insights from Kris Klinger

Thought Leaders in Foodservice: Insights from Kris Klinger

In a recent conversation at NACAS, Rob White sat down with Kris Klinger, Ed.D., VP of Auxiliary Services at Boston University, to discuss a puzzle facing auxiliary leaders everywhere. With eight business units spanning housing, dining, events, ...
Navigating Complexity: How Michigan State and Virginia Tech Are Redefining Campus Dining Excellence

Navigating Complexity: How Michigan State and Virginia Tech Are Redefining Campus Dining Excellence

When you’re feeding over 50,000 students across multiple dining halls like Michigan State, or managing 56 different retail concepts for 30,000 students like Virginia Tech, the complexities multiply exponentially. Both universities have built nationally recognized dining programs, but success at this scale requires constant innovation in allergen management, workforce development, and technology integration. What sets these programs apart is how they’re tackling these complexities head-on with strategic solutions that prioritize student safety, operational excellence, and genuine culinary innovation.
NACAS Through A First-Timer’s Eyes

NACAS Through A First-Timer’s Eyes

I’ll admit it: I didn’t know what to expect walking into my first NACAS conference. With more than 1,000 attendees, the scale caught me off guard. But here’s what surprised me most: it wasn’t the scale that made the experience valuable. It was the people.
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